tag:blogger.com,1999:blog-12387810.post7294015117977030711..comments2023-10-11T02:30:20.723-07:00Comments on ScrapBizness: Uhhh, no, that silver color isn't silver...Unknownnoreply@blogger.comBlogger3125tag:blogger.com,1999:blog-12387810.post-76680647629013144502008-09-25T13:43:00.000-07:002008-09-25T13:43:00.000-07:00I told this story to Rob and he was SO confused. ...I told this story to Rob and he was SO confused. He kept asking "so did they ever tell her what color it was?" Ha!Musicmom-Amyhttps://www.blogger.com/profile/11947130682769791079noreply@blogger.comtag:blogger.com,1999:blog-12387810.post-58442674029645341742008-09-25T11:28:00.000-07:002008-09-25T11:28:00.000-07:00And that's why I don't shop much at Target anymore...And that's why I don't shop much at Target anymore. They did the same thing to me when I tried to exchange their store brand kids jeans without a receipt. "We'll do it JUST ONCE for you!" So nice to threaten your customers. As if they have a big "naughty" list somewhere and will remember that they said, "JUST ONCE" if I try to do it again.<BR/><BR/>Taking common sense power away from the low-level employees is what has caused the death of customer service in many businesses.<BR/><BR/>Small independent businesses can make a huge impact just by being customer oriented. Customers will notice that you don't treat them like criminals or ignore them when they come in your store.Kimhttps://www.blogger.com/profile/05572858082950100600noreply@blogger.comtag:blogger.com,1999:blog-12387810.post-37697519747608821052008-09-25T10:54:00.000-07:002008-09-25T10:54:00.000-07:00Kim--good posting. I can TOTALLY relate to this sc...Kim--good posting. <BR/><BR/>I can TOTALLY relate to this scenario! It's so frustrating that these underpaid and not so bright cashiers cannot make a minor empowered decision or comprehend ANY common sense!!!<BR/><BR/>Sad that employees and companies chose to lose a SALE, instead of offering half way decent service to make money.<BR/>--------------------------<BR/><BR/>It reminds me of a "COUPON Nazi cashier" at Target once, who decided to ARGUE about accepting a .50 DOWNEY coupon. She insisted that the one I selected was not "pictured" on the actual coupon...even though the coupon stated 'ANY SIZE, ANY TYPE' (coupons will usually feature a picture of 1-2 different products, NOT EVERY SINGLE size & scent!)<BR/><BR/>I called over a (rude) MOD...who then argued too, but eventually scanned the coupon (as the REGISTER accepted it)...then told me "We'll, accept this coupon this time only..." WTH?????Anonymousnoreply@blogger.com